Is the Roman god of gates and doors, beginnings and endings, and hence represented with a double-faced head, each looking in opposite directions.
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Case 3: Henry Schein Inc.: The Business Value of a Data Warehouse
Sunday, October 11, 2009
Case 3: Henry Schein Inc.: The Business Value of a Data Warehouse Case Study Questions:
1. What are some of the key requirements for building a good data warehouse? Use Henry Schein Inc. as an example.
>>>> The key requirements for building a good data warehouse are those involved in building the data warehouse should have the right skills and experience. Determine on the front-end the information the potential business users need access to and the reports they want to see. Analyze the old paper reports and the condition of the data housed in the company’s core transaction system. Standardize transactional codes in order to produce reports needed. Developing and testing summary tables to make queries work faster.
2. What are the key software tools needed to construct and use a data warehouse?
>>>> The key software tools needed to construct and use a data warehouse are the data extraction software, user query and reporting software, and data transformation and loading software
3. What is the business value of a data warehouse to Henry Schein? To any company?
>>>> The business value of a data warehouse to Henry Schein are the following: - Determine the most profitable customers - Determine which customers to target with special promotion offers. - Analyze the business by product category, sales territory, etc. - Determine which customers should be included in specific direct marketing efforts. - Ability of a user to add more fields to reports as they are using the system.
Case 4: GE, Dell, Intel, and Others: The Competitive Advantage of Information Technology
Monday, August 3, 2009
Case Study Questions and Answer:
1. Do you agree with the argument made by Nicholas Carr to support his position that IT no longer gives companies a competitive advantage? Why or why not?
Answer: I do not agree, IT is more expensive because of the technology that being use. Their are more training to overcome to understand the technology to those who are new to it. If all companies in a competitive industry invest in IT at the same approximate level of expenditure then IT cannot be a strategic advantage to a given company.The IT infrastructure and the continual improvements made to it allow a company to adjust the mix of traditional resources such as physical and human resources to provide a highly competitive company.
2. Do you agree with the argument made by the business leaders in this case in support of the competitive advantage that IT can provide to a business? Why or why not?
Answer: Yes I agree, because in the use of IT your company will work easy and for sufficient at all time. But all companies are not at the same level of IT usage and you cannot generalize that increased IT expenditures no longer have value to a company.
3. What are several ways that IT could provide a competitive advantage to a business? Use some of the companies mentioned in this case as examples. Visit their websites to gather more information to help you answer.
Answer: In IT use the communication of the company between their clients or in the people are being wide spread. The organization will become known because of the IT.Used of IT improve the value chain for the company. Used of IT Improve the customer relationship management system.
CASE 3: Aviall Inc.: From Failure to Success with Information Technology
Case Study Questions and Answers:
1. Why do you think that Aviall failed in their implementation of an airplane parts and components inventory control system? What could they have done differently?
Reasons why Aviall failed would include:
* The ERP system did not support adequately Aviall’s business strategies. * The ERP implemented did not improve the basic operational support system needed by Aviall to provide timely supply chain management. * The ERP system project did not adequately address the issue of systems integration between applications. * The implementation of the ERP failed due to inadequate consideration of the magnitude of the project.
What Aviall could have done differently would include the following:
* Project planning through the use of some form of a systematic development process.
* Analysis of the business requirements prior to making decisions about the software to acquire for the ERP system.
Project management should have been a higher consideration of Aviall.
2. How has information technology brought new business success to Aviall? How did IT change Aviall’s business model?
How IT brought new business success for Aviall would include:
* System integrated by using common business databases managed by database software from Sybase, Inc. * Designing the new combined system to properly access and deal with customized pricing charts for 17,000 customers who receive various types of discounts, and with an inventory of 380,000 different aerospace parts. * Developing Aviall.com to reduce the cost per order from $9 per transaction to 39 cents. * Customers are able to transfer their orders from an Excel spreadsheet directly to the web site. * Customers have access to price and availability information in less than five seconds – a real time feature. * Sales force spends more time developing customer relationships than processing routine orders. * Aviall can better match production to demand from the IT improvements.
How IT changed Aviall’s business model would include:
* Changed Aviall from a catalog business to full-scale logistics business.
* Aviall became a provider of supply chain management services through the integration of a range of Web-enabled e-business software systems.
3. How could other companies use Aviall’s approach to the use of IT to improve their business success? Give several examples.
Examples would include:
* Reposition a firm as a supply chain management services provider through Web-enabled e-business software systems. * Redesign the customer relationship management system to minimize the routine order processing and permit the sales force to focus on product and service development efforts that will grow revenue.
1. Are many of Lufthansa’s challenges identified in the case similar to those being experienced by other businesses in today’s global economy?
Answer: Yes! The challenges that lufthansa are similar to those being experienced by other businesses in today’s global economy because with in the global market businesses are being connected as one. Its possible that lufthansa can be affected.
2. What other tangible and intangible benefits, beyond those identified by Lufthansa, might a mobile workforce enjoy as a result of deploying mobile technologies? Explain.
Answer: Tangible benefits include of using of new technology and other latest and high tech devices to improve more their company. To make easier their works and can easily communicate to their costumers.
3. Lufthansa was clearly taking a big risk with their decision to deploy notebook computers to their pilots. What steps did they take to manage that risk and what others might be needed in today’s business environment? Provide some examples.
Answer:
Lufthansa created a list of parameters that notebook PCs needed to meet before purchasing the laptops. They created their own secure network for the safety of their private records and files.
Could the 2004 Athens Olympics have been a success without all of the networks and backup technologies?
Ans: I think it will not be successful without the use of all of the networks and backup technologies, because of the use of networks and backup technologies the things are easily do and make faster. In technology backup is more important even in the Olympic it is useful and also because just like what Phillips said that there might be a “crazy scenarios” regarding on the project. If there will be no back up or network they would be having a difficulty of having a data if there will be a problem on the project.
The 2004 Olympics is a global business. Can a business today succeed without information technology? Why or why not?
Ans: Yes 2004 Olympic is a global business because many company can make money use of it. Like communication networks company, media, and etc. As far as I know business today will not succeed without the use of information technology because we are in the information technology generation. Technology today is highly demanded by people even in business.
Claude Philipps said dealing with “crazy scenarios of what might happen in every area: a network problem, staff stopped in a traffic jam, a security attack . . . everything that might happen,” was the reason for so much testing. Can you think of other businesses that would require “crazy scenario” testing? Explain.
Ans: a business that would require “crazy scenario” testing is the department of justice website as I seen in the new a long ago that the website of DOJ has been hacked by a hacker that is if you open the site the Disney site will appear. They will need the “crazy scenario” to protect their site.
Could the 2004 Athens Olympics have been a success without all of the networks and backup technologies?
Ans: I think it will not be successful without the use of all of the networks and backup technologies, because of the use of networks and backup technologies the things are easily do and make faster. In technology backup is more important even in the Olympic it is useful and also because just like what Phillips said that there might be a “crazy scenarios” regarding on the project. If there will be no back up or network they would be having a difficulty of having a data if there will be a problem on the project.
The 2004 Olympics is a global business. Can a business today succeed without information technology? Why or why not?
Ans: Yes 2004 Olympic is a global business because many company can make money use of it. Like communication networks company, media, and etc. As far as I know business today will not succeed without the use of information technology because we are in the information technology generation. Technology today is highly demanded by people even in business.
